Returns & Exchanges
At Lone Star Adhesive, we stand behind the quality of our products and offer a 30-day return window for unused items in their original packaging. If you are not completely satisfied with your purchase, we are committed to making it right through a refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the unused items in their original container, ensuring the RMA number is clearly marked on the outside of the box.
Ship the Item
Drop off your package at any authorized carrier location; we recommend using a trackable shipping service for all returns.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing